CLIENT CHARTER ACHIEVEMENTS
CORPORATE AND COMMUNITY DEVELOPMENT DEPARTMENT
|
BIL. |
TITLE |
PERIOD |
ACHIEVEMENT % |
|
1. |
Provide complaint acknowledgement receipt to customer |
3 days |
100% |
|
2. |
Waiting time at counter |
5 minutes |
100% |
| 3. | Application approval for disabled person (Orang Kelainan Upaya - OKU) vehicle sticker | 30 minutes | 100% |
COMMUNITY DEVELOPMENT DEPARTMENT
| BIL | TITLE | PERIOD | ACHIEVEMENT % |
| 1. | A complete allocation claim is sent to the Finance Division andfeedback is given to the applicant |
7 days | 80% |
| 2 | Notification to the applicant on the approval of gotong-royong application |
5 days | 100% |
